Resources for Evaluating and Operating Open Limo.
OpenLimo resources include public operational guidance, migration information, security details, and release notes. Start in the Help Center and return as new workflows are published.
Operational Help Center
Public Backoffice and Studio guidance for administrators, dispatchers, and finance teams. Search by workflow, role, or product.
Migration Guide
What we import, in what order, what runs in parallel for the first week, and how to validate. Two weeks from sign-up to fully migrated for most fleets.
Release Notes
See the latest improvements to Dispatch, affiliate operations, payments, customer workflows, and the Chauffeur App.
Security
AWS us-east-1, multi-AZ. Stripe tokenization, no card numbers handled by Open Limo. HTTPS on the public site. SOC 2 Type II remains on the roadmap.
Connect · Draft Spec
Versioned REST endpoints, signed webhooks, and idempotency keys are in private beta. The API and documentation are planned to be free and public at launch; email us to request the draft specification.
Boring Infrastructure. Honest Claims.
Here’s what’s true today — written so your IT person can sign off in five minutes, not in five weeks of vendor review.
Hosting · AWS us-east-1
Multi-AZ deployment in Northern Virginia. Daily encrypted backups. Disaster recovery runbook tested quarterly.
Payments · Stripe
Cards are tokenized at the edge by Stripe (PCI DSS Level 1). Card numbers never touch our servers — only tokens. Refunds and chargebacks managed via Stripe.
Transport · HTTPS
The public Open Limo site uses HTTPS and sends an apex-only HSTS policy. The policy deliberately does not include subdomains and is not submitted for preload.
Data Residency
Currently US-only (us-east-1). EU residency on the roadmap once we have EU customers asking for it. DPA available for EU/UK on request.
SOC 2 Type II
Not yet. On the roadmap. We’ll publish the report when it’s real, not before. In the meantime, what’s above is what we can document today.
Security Questions and Reports
Request security information or report a concern by emailing info@open.limo. The team will route your message to the appropriate person.
What Shipped, When, and Why.
Plain-language updates for operators, dispatchers, finance teams, and chauffeurs.
More flexible daily operations
Faster search and clearer controls
Can’t Find What You Need?
Email info@open.limo. We’ll write the doc, find the answer, or get you on a 20-minute call with whoever built the feature.