Everything You’d Need to Evaluate, Migrate, and Operate.
Documentation is open. Migration plans are concrete. Status, security, and changelog are written in plain English. If you need something that’s not here yet, email us — we’ll write it.
Product Documentation
The same docs your dispatchers, developers, and finance team will use day-one. Currently published incrementally as we build out features.
Migration Guide
What we import, in what order, what runs in parallel for the first week, and how to validate. Two weeks from sign-up to fully migrated for most fleets.
Changelog
What we shipped, when, and why. Written for the operator running the dispatch console, not the marketing page.
Status
Live status of the dispatch console, API, driver app, and customer apps. Incidents posted publicly. Postmortems for anything that touched customer ops.
Security
AWS us-east-1, multi-AZ. Stripe tokenization, no card numbers ever. TLS everywhere. SOC 2 Type II on the roadmap — we’ll publish the report when it’s real, not before.
Connect API · Draft Spec
Public REST, signed webhooks, idempotency keys, versioned endpoints. Currently in private beta — email us if you want the draft spec.
All Systems Operational.
Live status of the Open Limo platform. Last refreshed: 2026-05-12. For real-time updates and incident history, email info@open.limo.
Boring Infrastructure. Honest Claims.
Here’s what’s true today — written so your IT person can sign off in five minutes, not in five weeks of vendor review.
Hosting · AWS us-east-1
Multi-AZ deployment in Northern Virginia. Daily encrypted backups. Disaster recovery runbook tested quarterly.
Payments · Stripe
Cards are tokenized at the edge by Stripe (PCI DSS Level 1). Card numbers never touch our servers — only tokens. Refunds and chargebacks managed via Stripe.
Transport · TLS 1.3
TLS 1.3 everywhere, HSTS preloaded. HTTPS-only across customer-facing and internal endpoints. Modern cipher suites only.
Data Residency
Currently US-only (us-east-1). EU residency on the roadmap once we have EU customers asking for it. DPA available for EU/UK on request.
SOC 2 Type II
Not yet. On the roadmap. We’ll publish the report when it’s real, not before. In the meantime, what’s above is what we can document today.
Security Disclosure
Found something? Email security@open.limo. We respond within 24 hours and credit responsible disclosure publicly.
What Shipped, When, and Why.
Written for the operator running the dispatch console. Full release notes by email on request.
Booking widget v2
Driver app · iOS 18
GNet inbound auto-acceptance
Aged-receivables view
FlightAware live status
Want the full release notes? Email info@open.limo.
Can’t Find What You Need?
Email info@open.limo. We’ll write the doc, find the answer, or get you on a 20-minute call with whoever built the feature.