Open Billing → Driver Pay and choose the view that matches the current task.
- Use Settlements to review work being settled.
- Use Balances to investigate what contributes to a driver balance.
- Use Payouts for the payout workflow.
Confirm the driver, period, contributing trips, adjustments, and resulting amount. Resolve missing or disputed operational work before completing the financial step. If a total is unexpected, use the driver-related reports as a cross-check rather than adding an unexplained offset.
Check the trips behind a calculation
A missing or deleted quote no longer prevents calculation of the entire payout period. The calculation skips that trip and continues with the remaining eligible work. A successful calculation therefore does not prove that every expected trip contributed to the amount, and the calculation does not provide a visible list of skipped missing quotes.
Compare the contributing work with the trips you expected for the driver and period. If a trip is missing, investigate its quote and pay-plan context before treating the calculated amount as complete.
Read the payee and currency
On a booking’s Settlement tab, Payables shows driver pay for work assigned to your driver, or affiliate payables for farmed-out work. An affiliate’s named driver is not a separate payee there.
New driver settlements start with the company currency. Balances and reports use the record’s currency when present, with the company currency as the fallback. Pay-plan amounts and driver overrides also display their currency code; check it alongside the amount.