Troubleshoot a missing or unexpected Dispatch item

Item appears missing

1. Confirm the Dispatch date or time range.
2. Clear filters and switch back to a broad view.
3. Search using a known reservation reference when available.
4. Confirm your account can access the relevant work.
5. Check whether the reservation was canceled, completed, or otherwise moved out of the current view.

Assignment or status looks wrong

Reload the reservation, compare its current values with the board, and confirm another user did not make a newer change. Do not create a duplicate reservation or resource as a first response.

If the issue remains, record the topic ID, reservation reference, approximate time, and non-sensitive error text for the approved operational escalation process.