Troubleshoot an unexpected Billing amount

1. Confirm the customer, partner, or driver and the period being reviewed.
2. Record the current filters and report scope.
3. Trace the total to its contributing invoice, payout, settlement, or trip records.
4. Review recent payment, refund, credit, or adjustment history.
5. Confirm another user did not make a newer change.

Do not create an offsetting transaction until the source of the difference is understood. If escalation is needed, record the topic ID and non-sensitive record references; never include full card data or credentials.