Open Settings → Payments. Involve the person accountable for payment collection before changing a live policy.
Accepted methods and card holds
Accepted payment methods lists the methods available to your company. Each method switch saves its own change; there is no page-wide Save action for these switches.
When the card method is enabled, its Pre-authorization switch controls the card hold. With preauthorization enabled, edit Hours before pickup and Percentage of total price using their individual edit and Save controls. The summary describes the percentage held and how long before pickup it is requested.
The percentage is not capped at 100%. A larger percentage requests a hold larger than the trip price, so review the intended amount before saving. Each change saves only the selected setting, keeping the accepted-method list and card-hold settings separate.
Card processing contains the provider configuration. Enabling card as an accepted method does not by itself establish that card actions are supported by the current provider and company currency.
Review before saving
- Confirm which booking or account situations the setting is meant to cover.
- Read any amount, timing, or preauthorization consequence shown with the control.
- Make sure the configured behavior matches the company’s approved payment policy.
- Use an approved test method; never place real card details in notes, support messages, or screenshots.
- Verify the expected result from both the operational and Billing sides.
Settings define future behavior. Existing payment activity, refunds, and credits belong in the relevant Billing workflow and should not be “fixed” by changing configuration retroactively.