Open Settings → Payments. Involve the person accountable for payment collection before changing a live policy.
Review before saving
- Confirm which booking or account situations the setting is meant to cover.
- Read any amount, timing, or preauthorization consequence shown with the control.
- Make sure the configured behavior matches the company’s approved payment policy.
- Use an approved test method; never place real card details in notes, support messages, or screenshots.
- Verify the expected result from both the operational and Billing sides.
Settings define future behavior. Existing payment activity, refunds, and credits belong in the relevant Billing workflow and should not be “fixed” by changing configuration retroactively.